Privacy Policy

1. Introduction

Connected Group (PTY) LTD (“Company”, “we”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly. This Privacy Policy explains how we comply with the Protection of Personal Information Act (POPIA) of South Africa and outlines your rights regarding your data.

2. Information We Collect

When you interact with our website or services, we may collect the following information:

Full name, contact details (email, phone, WhatsApp)

Company or business information

Documents shared for Connections, Funding, Events, or Brand Activation

Billing and payment details (where applicable)

Technical data (IP address, browser type, website usage)

3. How We Use Your Information

Your personal information will only be used for legitimate business purposes, including:

Processing your requests (Connections, Funding, Events, Brand Activation)

Communicating with you about services, updates, and task orders

Verifying and protecting confidentiality under NDA agreements

Processing payments and invoicing

Improving our website and client experience

Complying with South African legal requirements

4. Confidentiality & Security

All client engagements are protected by a mandatory Non-Disclosure Agreement (NDA) before documents are shared.

We implement industry-standard security measures to protect your personal information against loss, misuse, or unauthorized access.

5. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may only be shared with trusted service providers, partners, or investors directly related to your request, and always under confidentiality obligations.

Where required by law, we may disclose information to regulators, authorities, or courts.

6. Your Rights Under POPIA

As per the Protection of Personal Information Act, you have the right to:

Access the personal information we hold about you.

Request corrections or updates to your information.

Request deletion of your personal information (subject to legal obligations).

Opt-out of direct marketing communications.

Requests can be made in writing to our Data Protection Officer:

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by South African law.

8. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience and monitor traffic. You can manage or disable cookies through your browser settings.

9. International Transfers

If we work with partners outside South Africa, your personal information may be transferred across borders. In such cases, we will ensure that data is handled in compliance with POPIA.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services indicates acceptance of these updates.